UC Vendor Type
Software, Public Cloud
Palo Alto, California, U.S.
Number of Employees
MightyCall provides a virtual phone system for small and very small businesses, including mom ‘n pop restaurants, photo studios, real estate agents, lawyers and the like. The average number of users ranges from one person to five.
Such organizations historically have been underserved when it comes to unified communications platforms that fit tight budgets and unique needs; MightyCall fills the gap, and with features that meet modern demands – think forwarding to cell phones while keeping numbers private, choosing vanity numbers, blocking robocalls, delegating tasks among teams, transcribing voicemail to email, providing mobility functionality that mimics desktop capabilities and more.
The technology also is vendor-agnostic, so it is not tied to any certain brand of desktop phone. This is an important distinction for businesses concerned about having to buy new equipment alongside software. AOTMP Research applauds this attention to the requirements of small firms that need to stay as productive and efficient as their larger peers but that lack the same resources. To that point, MightyCall offers a seven-day free trial period.
The simplicity of MightyCall’s approach to UCaaS will appeal to small businesses, which rarely can employ IT experts. Users only need to know how to use the internet and mobile apps. In other words, there is no barrier to adoption.
MightyCall mainly sells through its website although some channel partners offer the platform as well.
AOTMP Research suggests vetting MightyCall’s services and solutions when in search of a budget-friendly and feature-full option for unified communications.
UC Configurations/Services Offered*:
- Solution Design (edge hardware, software, as-a-service, etc.)
- Bandwidth Optimization
- Redundancy Configuration (i.e., failover support)
- Application Support (i.e., latency tolerance, monitoring and remediation)
*As of May 2019
Market Segments Served:
Top 3 Vertical Markets:
- Business Services